Restaurant Supervisor Manager Ras Al Khaimah, UAE

Job Description

Position: Restaurant Operations Manager

Job Summary: As a Restaurant Operations Manager, you will be responsible for estimating future needs for goods, kitchen utensils, and cleaning products, ensuring a steady supply of essential items. You will also play a vital role in maintaining a positive reputation for the brand and continuously improving its operations. Additionally, you will be responsible for evaluating the performance of the restaurant staff, providing constructive feedback, and making appraisal decisions. Your goal will be to enhance the restaurant’s position by offering actionable insights and suggestions for refinement.

Responsibilities:

Forecast and Estimate Future Needs:
- Analyze current trends, customer demands, and historical data to estimate future requirements for goods, kitchen utensils, and cleaning products.
- Collaborate with suppliers and vendors to ensure timely delivery and maintain optimal inventory levels.
- Implement inventory management systems to track usage, minimize waste, and avoid shortages.
Maintain Brand Reputation:
- Uphold the restaurant’s image and reputation by ensuring consistent quality standards, excellent service, and adherence to hygiene and safety regulations.
- Address customer complaints and concerns promptly and professionally, aiming for customer satisfaction and positive reviews.
- Develop strategies to enhance the restaurant’s online presence and engage with customers through various channels.
Performance Evaluation and Feedback:
- Establish performance metrics and evaluation criteria for restaurant staff.
- Conduct regular performance assessments, providing constructive feedback and recognition to motivate and develop employees.
- Make fair and objective appraisal decisions based on performance evaluations, considering individual contributions and growth potential.
Continuous Improvement:
- Identify areas for improvement in restaurant operations, such as efficiency, cost reduction, customer experience, and employee satisfaction.
- Analyze data, customer feedback, and industry trends to offer actionable insights and recommendations to enhance the restaurant’s position.
- Collaborate with cross-functional teams to implement process improvements, training programs, and innovative solutions.

Job Details

Published On	June 7, 2023
Job Source	toks restaurant
Organization	toks restaurant
Total Jobs	Multiple
Job Location	Ras Al Khaimah, UAE
Last Apply Date	June 10, 2023

How to Apply Restaurant Supervisor Manager Ras Al Khaimah, UAE?

Skills:

Extensive Food and Beverage (F&B) Knowledge:
- Possess a deep understanding of food and beverage items, including ingredients, preparation methods, and presentation.
- Ability to recall and communicate detailed information about menu items to both customers and waitstaff.
- Stay updated on current culinary trends, dietary restrictions, and special requests to accommodate diverse customer needs.
Proficiency in Hospitality Sector Managerial Tools and Software:
- Familiarity with various software and tools used in the hospitality industry, such as point-of-sale (POS) systems, inventory management software, and reservation systems.
- Ability to effectively utilize these tools to streamline operations, track inventory, and enhance customer service.
Exceptional Leadership Skills:
- Display strong leadership qualities, inspiring and motivating teams to deliver excellent service.
- Foster a positive work environment through effective communication, encouragement, and support.
- Delegate tasks, set clear expectations, and provide guidance to team members to ensure smooth operations and customer satisfaction.
Polite and Encouraging Traits:
- Demonstrate excellent interpersonal skills, maintaining a polite and respectful demeanor in all interactions.
- Encourage open communication and collaboration among staff members, fostering a positive and cohesive team atmosphere.
Professional Education in Administration, Hotel Management, or Relevant Domain:
- Possess a formal education or relevant qualifications in administration, hotel management, or a related field.
- Acquire knowledge and skills through academic study, internships, or practical experience in the hospitality industry.