Job Description
We are seeking a skilled and highly organized Administrative Assistant with experience in working with Oracle and CRM systems. In this role, you will provide comprehensive administrative support to our team while utilizing your expertise in Oracle and CRM platforms to manage data, streamline processes, and ensure efficient operations. The ideal candidate has strong organizational skills, exceptional attention to detail, and a solid understanding of Oracle and CRM functionalities.
Responsibilities:
- Provide general administrative support to the team, including managing schedules, coordinating meetings, making travel arrangements, and handling correspondence.
- Utilize Oracle and CRM systems to manage and maintain data, ensuring accuracy, completeness, and security.
- Generate reports and analyze data from Oracle and CRM platforms to support decision-making processes and provide insights to the team.
- Assist in the implementation and maintenance of CRM systems, including data migration, customization, and user training.
- Coordinate with internal stakeholders to gather requirements, troubleshoot issues, and optimize Oracle and CRM functionalities to meet business needs.
- Support the team in generating and maintaining documentation, such as user manuals, standard operating procedures, and training materials for Oracle and CRM systems.
- Assist with the creation and management of customer profiles, accounts, and related information within the CRM system.
- Collaborate with cross-functional teams to ensure seamless integration of Oracle and CRM systems with other software applications and platforms.
- Stay updated with the latest features, enhancements, and best practices related to Oracle and CRM systems, and provide recommendations for process improvements.
- Maintain confidentiality and handle sensitive information with professionalism and integrity.
