Project Coordinator for VCMA Newbottle, Houghton Le Spring

Job Title: Project Coordinator for Vulnerability & Carbon Monoxide Allowance (VCMA)

Salary: Competitive starting salary from £31,290 per annum

Location: Sunderland, UK (Network-wide based)

Contract: Personal / Fixed-term contract until the end of March 2026

Working Hours: 40 hours per week, Monday to Friday

Bonus: Up to 5% bonus

Company Overview: Northern Gas Networks (NGN) is a company that delivers gas to 2.7 million homes and businesses in the North East, Northern Cumbria, and much of Yorkshire, covering areas such as Newcastle, Sunderland, Leeds, York, Hull, Bradford, as well as rural regions in North Yorkshire and Cumbria. NGN owns and maintains a vast network of underground gas pipes spanning over 37,000km.

Job Description: The Project Coordinator for Vulnerability & Carbon Monoxide Allowance (VCMA) will be part of the Social Strategy Team and will be responsible for supporting the delivery of NGN’s Customers in Vulnerable Situations Strategy, VCMA Strategy, and related commitments for GD2 (Gas Distribution price control). The role involves managing projects funded through the VCMA and reporting directly to the Social Strategy Programme Manager. Close collaboration with the Vulnerability Innovation Lead will be required for activities such as the Carbon Monoxide Awareness Strategy and new projects.

Key Responsibilities:

Liaison with key stakeholders: Building and maintaining strong relationships with internal and external stakeholders, identifying stakeholders necessary for successful VCMA project delivery, and supporting working groups like Infrastructure North and Utilities Together.
Collaboration: Identifying areas of collaboration across different workstreams and ensuring visibility of referral and support networks across NGN’s geographical footprint through Business Operational Leaders (BOLs). Maintaining a link with NGN’s Vulnerability Trainer.
Compliance: Ensuring that all initiatives and approved projects comply with relevant Licence Obligations and are aligned with GD2 Business Plan commitments. Supporting reaccreditation of ISO 22458 Inclusive Service Provision Kitemark and annual Regulatory Reporting to Ofgem.
Audit: Meeting internal audit requirements, particularly related to the Priority Services Register (PSR) and Carbon Monoxide (CO) obligations.

Job Details

Published On	July 27, 2023
Job Source	Northern Gas
Organization	Northern Gas
Total Jobs	Multiple
Job Location	Newbottle, Houghton Le Spring (DH4), SR3 3XR
Last Apply Date	July 31, 2023

How to Apply Project Coordinator for VCMA Newbottle, Houghton Le Spring?

Requirements:

Excellent written and oral communication skills, numeracy, and word processing proficiency.
Effective negotiation skills.
Commitment to customer-centricity.
Good general knowledge of the gas industry.
Awareness of customers in vulnerable situations, energy efficiency, gas safety, and priority services, with an ability to adapt to individual needs.
Ability to work with people from diverse backgrounds, being tactful and diplomatic when liaising with various organizations and understanding local needs.
Flexibility, professionalism, self-motivation, and the ability to work with limited supervision.
Willingness to participate in the delivery of public events.
Awareness of environmental, social, and economic issues in deprived areas and the roles of public, private, and voluntary sectors in addressing them.

Benefits:

Competitive starting salary from £31,290 per annum.
Up to 5% bonus.
40 hours per week, Monday to Friday.
Fixed-term contract of 2 years and 9 months until the end of March 2026.
Free onsite parking.
25 days of annual leave, recognized bank holidays, and 2 half days over the Christmas period.
Statutory Sick Pay (SSP) for the first 7 calendar days, followed by occupational sick pay.
Stakeholder 5/10 pension scheme.
Flexible benefits and salary sacrifice options, including discounts on various UK attractions, gym membership, restaurant discounts, experience days, and more.
Family-friendly policies, such as 6 weeks paternity leave (eligible employees) and 6 months full pay for employees on maternity leave (eligible employees), as well as shared parental leave and more.

Company Values: The company values are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happiness.

Equality, Diversity, and Inclusion: NGN promotes an inclusive culture and welcomes applicants from diverse backgrounds. They support the Armed Forces Covenant, helping ex-services personnel find employment, and are members of WISE (Women in Science and Engineering). NGN is committed to delivering its ‘Opportunity Action Plan’ and being a force for good in the communities they serve.

Application Process: To apply, click “apply” and upload your CV (and a cover letter if desired). Highlight your transferable experience and skills relevant to the role in your application. The company aims to contact applicants within one week after the advert has closed. Interviews for this role will be conducted throughout August.

Reasonable Adjustments: NGN offers support and reasonable adjustments for applicants requiring assistance throughout the recruitment process. Applicants needing such support are encouraged to contact the Recruitment Team.